Terms & Conditions

Welcome to PuffBarWholesale.com, a website operated by StayUa Inc. (“we,” “our,” or “the Company”). By accessing, browsing, or purchasing through this website (“Site”), you agree to the Terms & Conditions outlined below.
If you do not agree with these terms, please discontinue use of the Site immediately.

1. Eligibility to Use This Site

To purchase products from PuffBarWholesale.com, you must be 21 years of age or older.
We operate in strict compliance with federal and state regulations, including the PACT Act and all applicable age verification requirements.

  • All customers must successfully complete age verification prior to order fulfillment.

  • Orders containing false or misleading information will be canceled, and associated accounts may be restricted or permanently removed.

By shopping on this Site, you confirm that vaping products are legal in your state or jurisdiction.

2. Orders, Payments, and Checkout

We provide secure, encrypted checkout options supporting most major payment methods, including debit/credit cards and approved digital payment systems.

Please note:

  • We do not store payment card information.

  • All orders are subject to review for fraud prevention, age verification, and compliance.

  • Any order that appears suspicious, incomplete, non-compliant, or unverifiable may be canceled or refunded at our discretion.

The checkout page may allow guest purchases, but all orders remain subject to verification and legal compliance.

3. Shipping & Delivery Policy

Our products are shipped from U.S.-based warehouses. Estimated delivery times range from 2–6 business days, depending on the destination and carrier availability.

Shipping requirements and restrictions include:

  • Adult signature required at delivery (recipient must be 21+).

  • Age verification is mandatory before shipment.

  • No shipping to P.O. boxes or APO/FPO military addresses.

  • Shipping may be restricted in certain states, counties, or municipalities.
    Customers are responsible for ensuring that vape products are legal in their area before placing an order.

Orders placed to prohibited locations will be canceled.

4. Returns, Replacements, and Refunds

Due to the nature of nicotine and vape products, and for safety and hygiene reasons, we maintain a strict return policy.

We accept returns or replacements only under the following conditions:

  • Damaged or defective items (must be reported within 48 hours of delivery).

  • Incorrect item received (must be reported within 7 days).

To qualify for a replacement or refund:

  • Products must remain unopened and unused, unless damaged upon arrival.

  • Items must be returned for inspection when requested.
    Refunds are issued only after the returned product has been evaluated and approved.

Used, opened, or altered items cannot be returned for any reason.

5. Product Use & Responsibility

All items sold on PuffBarWholesale.com are intended for responsible, lawful use only.

The Company is not liable for injuries, damages, or health issues resulting from:

  • Misuse or abuse of products

  • Unauthorized modifications

  • Improper handling

  • Ignoring safety warnings or medical conditions

Nicotine is an addictive chemical. If you are unsure whether vaping is appropriate for you, consult a licensed healthcare professional.

6. Account Registration & Security

If you choose to create an account, you agree to:

  • Provide accurate and current information

  • Keep your login credentials secure

  • Be responsible for all activity occurring under your account

We reserve the right to suspend or terminate accounts that engage in fraudulent activity, violate any part of these Terms, or fail to comply with shipping or age verification rules.

7. Intellectual Property Rights

All content available on PuffBarWholesale.com, including but not limited to:

  • Product images

  • Descriptions

  • Website graphics

  • Logos

  • Layouts and written content

is the sole property of StayUa Inc. and is protected by copyright and trademark laws.

You may not copy, distribute, reproduce, or use any content from this Site without prior written authorization.

8. Prohibited Activities

To protect our customers and maintain compliance, the following actions are strictly prohibited:

  • Providing false identity or age information

  • Attempting to bypass age verification

  • Purchasing for resale unless explicitly permitted

  • Chargeback fraud or payment manipulation

  • Violating federal, state, or local vape regulations

  • Using automated tools or bots to access the Site

Any breach of these rules may result in order cancellation, account termination, or legal action.

9. Updates to These Terms

We may revise or update these Terms & Conditions at any time to reflect changes in laws, regulations, or company practices.
Updates will be posted on this page, and continued use of the Site confirms your acceptance of the latest version.

10. Contact Information

If you have questions about these Terms, your order, or our policies, please contact us:

📧 Email: sales@puffbarwholesale.com

Our team is here to assist you with compliance questions, product inquiries, or order support.

By using PuffBarWholesale.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Thank you for choosing Puff Bar Wholesale, proudly operated by StayUa Inc.